Can handwritten notes be included?

Yes, handwritten notes can be included! If you'd like a handwritten note to be an option to be included with your orders, first email for the Accounts team to work with you to get this in motion.

  • Hand Written notes will need to be an item in our inventory (aka a SKU)
    • The item will need an incoming PO that we can can receive (Just like any other product)
  • You will need to put an automation in place in ShipHero to trigger the note to be added to the order
  • You will need to add into the order what all you would like to be included on the handwritten note
  • Once the above is set up, it's important to first run a test order to make sure this integrates properly. 
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